My fusion splicer isn’t working.

There are several reasons why a fusion splicer may not be working (dirty fibre, poorly maintained machine, settings problem, etc.).

1. We recommend that you clean your fusion splicer and check the cleanliness of the fibre, then try again.
2. View or download your fusion splicer’s settings guide.
3. Click here to watch our settings video.
4. If the problem persists, contact our support service on +33 1 75 49 81 30 and press 3.