How can I return a device to the After-Sales Service?

• Send it in a parcel to our head office address:
  Société Infractive
  43 rue des Carnets
  92140 Clamart, France

Don’t forget to download, complete and print the return document to include inside the parcel.

To download the document, click here.

PLEASE NOTE: We recommend that you send your equipment as recorded delivery. You are responsible for paying any shipping costs and optional postage delivery insurance.

• To our head office in Clamart (92), France

Drop your device off from Monday to Friday, from 9:00 am to 12:30 pm and from 2 pm to 5:30 pm.